Home Products Shipping & Delivery Policy

We want to be transparent about delivery expectations due to the ongoing covid-19 pandemic. More people are shopping online than ever before and carriers are experiencing record volume nearly every day. This will lead to unexpected shipping delays that are, sadly, out of our control.

What does the shipping cost?

There are 2 delivery options available for our customers, Standard and Express courier.

Home & Kitchen Products：

How are orders shipped?

It takes around 24 to 48 hours for the order to get processed. After your order has been processed, it takes a few days for the item to be delivered. There can be delays beyond our control such as customs and postal service delays. 

Tracking your order

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. Please allow 1 to 3 working days for the tracking information to show.

Or you could track your order HERE.

Wrong address disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@homeycb.com if you believe you have provided an incorrect shipping address.

Exchange and returns

We do not accept exchanges directly. If you want to change the item you ordered, please simply return the old one and order a new one.

By placing an order on HomeyCube, you are responsible for the cost of return shipping back to HomeyCube.

Please refer to our Return Policy for further information on how to make a return or contact us at support@homeycb.com if you have any questions.